Adventure Company - Tusker Trail Adventures

 

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 COMMUNITY CARE

COMMUNITY SUPPORT

Tusker's founding guide Eddie Frank was born and raised in Africa, so as an African native, no one appreciates the hard work, determination, culture and economic struggle like Eddie.  Partnered with is wife Amy, they have spent many years leading treks and expeditions all across the country, personally witnessing the plight that can plague small communities.  That's why he knows better than most just how much the local communities depend on contributions to their economy and infrastructure.


In a targeted effort to better outfit porters, Tusker Trails, utilizing it's Porter Support Program, entered into a partnership with the local Lions Club Chapter, Moshi Kibo.

TEAMING UP WITH LIONS

Tusker's alliance with the local Lions Club extends and enhances Tusker's support and provides an additonal layer of oversight, ensuring care and support goes where it's needed most.   Tusker's partnership with The Lions Club's warm clothing drive helps distribute warm clothing to other porters to ensure they all have warm clothing and gear, regardless of what company they work for.  Tusker has also partnered with the Moshi-Kibo Lions Club on projects for the deaf and blind, which have become models of success in Africa.

COMMUNITY CARE

Our U.S. based support team is there to assist every step of your trek from the moment you book.  Planning and managing treks is our life blood, and for over 40 years we have been facilitating guest climbers from around the globe reach their dreams.  No matter your country of origin, or goal of your climb, our team is here to ensure we deliver the most amazing experience of your life.

Tusker's Moshi support team will be waiting for you the moment you land in Tanzania.  Like picking up family, we transport you to our locally owned family hotel and introduce you to Moshi.  We also pick you up and drop you off at your the Kilimanjaro National Park gate where you will begin and end your climb.  At the end of your adventure our team will be dropping you off for your flight home, your follow up African Safari, your relaxing excursion to the beautiful island of Zanzibar.

Tusker's porters are the backbone of all our climbs and the core of our Tusker family.  We are a founding Partner member of KPAP (Kilimanjaro Porters Assistance Program) and member of IMEC's Partner for Responsible Travel Program.  You can rest assured that we maintain the highest porter health and safety standards and our pay and compensation packages goes above and beyond program standards.  So It's no surprise that our crew members have been with us for 15 to 22 years with virtually zero turnover.  When you meet them you won't find a more lively, dedicated, and beloved crew on Kilimanjaro.  Their energy is infectious and their songs will inspire.

TUSKER'S U.S. BASED TEAM

Tusker's in-house team of U.S. based guide managers are experts in facilitating your Kilimanjaro experience.  We bring over 40 years adventure management to the table, with a singular focus of ensuring that you have the most worry free, amazing time of your life.  After helping over 10,000 adventurers acheive their dreams, our operation functions like a well oiled machine.  Just read out reviews! 

Our U.S. team stands by to help you with the following to ensure you're 1000% ready for your adventure.

  • Kilimanjaro route selection
  • Advice on climb season & dates
  • Fitness training consultation
  • Travel documents
  • Vaccines / Innoculations
  • Climbing gear & equipment
  • Gear & equipment rental
  • Nutritional requirements
  • Travel planning assistance
  • Safari or Zanzibar planning
  • Charity climb planning
  • Private climb planning
  • General questions
  • Emergency response

Question for our team?  -- CLICK HERE  to contact us, or call our US Office at Lake Tahoe  --  +1.775.833.9700  or  1.800.231.1919

TUSKER'S MOSHI TEAM

Since 1977 Tusker’s ground operations has been a staple fixture in Moshi.  This where our local Moshi team operates, where we store our rental gear, and where Tusker's bases it's operations for our ongoing community support efforts.  We have 18 members in our Moshi-based operations crew.  The onsite operations managers will handle your in-country transport, lodgings, and pre-climb prep, as well as your pre-climb introduction to your Moshi guide team and porter crew.  Our local team leaders are your invaluable information resource about the town, and local community.  If you are looking for souvineers, tasty street food, or the right local markets to peruse, they can point you in the right direction and ensure you have a safe enriching experience.

TUSKER'S PORTER FAMILY

Our porters are nothing less than the backbone of any well run Kilimanjaro climb.  They carry all the gear required for a safe and successful trek.  They travel ahead of the group and setup camp before you arrive, giving your chef time to prepare meals, snacks and hot beverages for your arrival.  They will also carry most of your own personal gear.  One of the "guides by your side" will be one of our friendly talented porters, keeping your personal items there when you need them.  When you arrive in camp, your standup / walk-in tent will be setup to welcome you, with your cot and sleeping bag prepped and ready, along with your personal duffle.  Our porters jovial and caring nature is infectious, providing you a warm welcome feeling.

Most of Tusker's crewmembers has been working for us for 15 to 22 years. Definitely a very close knit our crew, they are fiercely loyal to the Tusker family. We love our team and take great care of them and their home community. Tusker spends 60% of it's total monatary revenue in Tanzania, which is an immense boon to the local Kilimanjaro community. All told Tusker directly employs:

  • 2,275 Porters
  • 13 Professional Guides
  • 18 Moshi-based Operations crew

These counts only reflects the number of direct paid Tusker employees. There are also thousands more in the local community that are supported from funds spent at hotels, food suppliers, shops and markets, as well as Tusker's community support programs.

RESPONSIBLE TREATMENT

Without porters only a handful of people would be climbing Kilimanjaro's summit. When someone says, "I climbed Kilimanjaro", they did it with the help of the unsung heroes of the mountain. Over 10k in total men do all the heavy lifting, and are often mistreated by unethical companies. Poorly fed, substandard gear and accomodations, it's no surprise the majority of fatalities on Kilimanjaro are from neglected porters. Amy and Eddie Frank have long sought to improve their plight by setting and exceeding the standard in porter care and support.

Your porter crew, as with your guides, have hundreds of summits under their belts and each one of our crew is fully equipped and supported during all of our climbs. Sporting professional trekking gear, you will have no problem spotting any member of your Tusker crew on your climb. The health of every team member and guest is our primary concern, so everyone get's a twice a day check up, and the same daily monitoring as our guests. For over 4 decades ago, we've ensured our care exceeds industry KPAP and IMEC standards.

  • Wages: Porters are paid a premium wage well above the porter union standard.
  • Guaranteed payment:  Even if porters have to descend prematurely.
  • Timely payment: Salaries are always paid at end of climb instead of within 2 days.
  • Transparent tipping: All tipping is 100% transparent so each crew member is assured their share.
  • Porter load limits: Equipment and gear loads are always under the 20kg KPAP limit, excluding their own personal gear.
  • Health Insurance: Tusker provides a health policy that covers each crew member AND nine menbers of their immediate family
  • All-weather shelter: 4-season heavy duty tents provided to porters is the exact same quality as our guests enjoy. 
  • Dedicated chef & kitchen: All porters receive delicious & nutricious 3 meals a day to fuel them up the mountain.
  • Well rested: Their sleeping is warm and comfortable ensuring they also get a good nights rest.
  • Proper Equipment: Porters are equipped with quality climbing gear for every season, including proper footwear, pants, shirts, jackets, hats and eye protection.
  • Medical monitoring: Sick or injured porters receive the same medical care as our guests and receive the evacuation protocol as our guests.

Question?  -- CLICK HERE  to contact us, or call our US Office at Lake Tahoe  --  +1.775.833.9700  or  1.800.231.1919

COMMUNITY SUPPORT

Tusker's founding guide Eddie Frank was born and raised in Africa, so as an African native, no one appreciates the hard work, determination, culture and economic struggle like Eddie.  Partnered with is wife Amy, they have spent many years leading treks and expeditions all across the country, personally witnessing the plight that can plague small communities.  That's why he knows better than most just how much the local communities depend on contributions to their economy and infrastructure.


In a targeted effort to better outfit porters, Tusker Trails, utilizing it's Porter Support Program, entered into a partnership with the local Lions Club Chapter, Moshi Kibo.

TEAMING UP WITH LIONS

Tusker's alliance with the local Lions Club extends and enhances Tusker's support and provides an additonal layer of oversight, ensuring care and support goes where it's needed most.   Tusker's partnership with The Lions Club's warm clothing drive helps distribute warm clothing to other porters to ensure they all have warm clothing and gear, regardless of what company they work for.  Tusker has also partnered with the Moshi-Kibo Lions Club on projects for the deaf and blind, which have become models of success in Africa.

EDDIE TALKS... 

Kilimanjaro Climb Company Founding Guide Eddie Frank

“We have been supporting the porters because they don’t really have a voice, and historically have never been treated properly by many of the climbing companies. By teaming with the Lions Club we want to build on the collaboration and leverage their global reach,” Eddie said. “I have watched them build their school for deaf kids and their tree planting programs. They are incredibly devoted and highly effective.”

ON THE SPOT MEDICAL MONITORING

There are two ways you can embark on a remote expedition.  Go on your own, and take your chances in the wild, or hire an experienced expert guiding company to take the worry out of the unknown, freeing you up to appreciate the challenge and enjoyment of your journey.  

On Kilimanjaro, altitude and weather are you main challenges, and they are both unpredictable.  Your expert guides give you twice daily medical checks to evaluate your condition as you climb to altitude. With their highly detailed training and many years of climbing, they have developed a superb ability to spot early signs of altitude or physiological issues that you may not even be aware of.   Something as simple as a hot spot on your toe, loss of appetite or slight insomnia can be a key indicator of something developing.  Spotting any potential issues and treating them before they become a problem is most definitely the key to getting the most out of your climb and achieving the summit.  Our 99% summit success rate says it all.

"It was a great Kilimanjaro climb and you run an outstanding operation. Your emphasis on health and safety is to be commended. I wish some of my medical students had the insight of your guides." - DR. DAVID TOWNES

PORTER & OPERATIONS CREW

For over 40 yeasr Tusker Trails climb operations have been suported by the diligent and thoughtful work of our Moshi operations crew, and especially our dedicated porters.  Over these many years our crew members span many family generations.  As such we value them as family and treat them like family.  As one of the founding members of KPAP (Kilimanjaro Porter Assistance Project), we not only meet their rigerous standards, we exceed them.

Click through to our learn about our dedicated team members that provide the backbone of your mountain experience, carrying our gear and guest belongings.  They also manage your experience in town, picking you up and dropping you off at the airport, as well as facilitating safe and enlightening experience exploring Moshi.

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CREW & SUPPORT

ABOUT THE CLIMB

Learn about our dediated crew and 40 plus year committment to the local community.